You can’t just leave everything and hope for the best, what if something goes wrong? With a managed services provider, you no longer need to worry. Don’t leave your IT up to chance, and enlist the help of experts who can manage it for you.
Our managed services enable businesses to focus on their core competencies while we handle the technicalities of infrastructure management. Whether you’re looking for enhanced support focusing on cyber compliance and security, or support centred around O365, choose from one of four packages to best suit your needs and budget. With a commitment to delivering optimal performance, security, and cost-effectiveness, our support services empower businesses to stay ahead by doing what they do best.
From design and deployment of systems and networks to layering security and connecting to existing systems, through to monitoring, maintenance and support.
As a managed service provider, we’ll look after and manage all aspects of your IT systems, so you can focus on what you do best. Run your business.
Client satisfaction is a key performance indicator for Aztec, and throughout our business, everyone is committed to providing a consistently high level of customer service and client satisfaction. Each and every support ticket we resolve automatically sends our client a CSAT review. The platform we use is called SmileBack and the CSAT review is captured with a single mouse click on one of three images.
Keeping the review process simple means we achieve an above-average response rate. For every resolved ticket, approximately 50% will be have a SmileBack response. The industry average is closer to forty percent.
Contact Us: 08:0 – 17:00
Office:
5 & 5A The Courtyard
Trident Business Park
Chichester Road
PO20 9DY