Our priority at Aztec is the health and safety of our staff and clients. We know your business depends on Aztec’s ability to provide reliable, uninterrupted service and with the growing concerns around Coronavirus (Covid-19), we wanted to reassure you that we have a strong business continuity plan in place to support our clients should the spread of the virus escalate.
The systems that we use to provide support and services to you are all cloud-based, and we are in constant contact with our solution providers to ensure their services remain accessible to us. Aztec has remote worker capabilities and in the course of normal business a number of the team already remote work on a regular basis. Should any self-isolation or lockdown be required, the team at Aztec all have the capability to remote work. This includes access to our helpdesk, emails, and phone system enabling us to continue to provide support for our clients. Security of these systems remains our top priority and we are able to ensure the same level of security access whether the team is in the office or remote working.
With the highly contagious nature of Coronavirus, client site visits may become impacted over the coming weeks and months. For the moment If a site visit is required for sales or support, our staff will be taking extra precautions when visiting client premises to prevent the risk of spreading the virus.
As the situation around Coronaviris / Covid-19 is rapidly changing, we will continue to post updates here. I sincerely hope that all of our client’s businesses continue to trade as best as possible over the coming months. If we can be of any help with setting up additional remote worker capabilities for you, please contact us.