Proactive Monitoring

Monitoring & Maintenance

RMM (remote monitoring and management) is an IT platform that allows the monitoring of servers, computers, switches, and other critical IT infrastructure remotely and proactively.

Aztec’s RMM platform monitors devices and detects issues proactively and in near real-time. A ticket for any issues found will be logged in our helpdesk, allowing techs to address the issue, often before the client is aware of any problem.

We set up monitoring and maintenance plans that automatically resolve common service issues like failed critical services. This keeps our clients’ IT systems up and running.

Alongside monitoring, Aztec deliver scheduled patching, updates and maintenance to your servers, desktop computers, remote workers laptops as well as routers, switches and access points.

Monthly reporting of patch compliance and IT estate is produced and discussed at client strategy meetings.

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Daily monitoring checks

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Server resource levels

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Network availablity

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Anti-virus and security checks

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Security and update patching

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3rd party software updates

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Direct integration to our helpdesk

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Patch compliance reporting

Talk to an Expert

Contact us if you would like to see how Aztec can improve your network security and stability with proactive monitoring and maintenance.

Talk to us today

Fully Managed Support

Looking for a more holistic approach to IT Support? Our fully Managed IT Support is the top level of available IT support. It offers everything an in-house IT department can provide.

Office

5 & 5A The Courtyard
Trident Business Park
Chichester Road
PO20 9DY

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Hours

Monday - Friday
08:00 - 17:00

Call Us

01243 200 175