In the modern world with a high reliance on technology, it’s not uncommon to face issues such as cyber threats and storage problems. Avoiding these issues should be a key priority for businesses as any downtime can reduce productivity and be costly. Aztec takes that worry away by providing managed IT services so we can proactively deal with problems that arise daily. We understand that every business has a different IT setup and that’s why finding the right support for your business has never been easier. Don’t leave your IT to chance and enlist a professional managed services provider like Aztec to help.
Our managed IT support services can be customised to fit your business’ needs. We offer a range of services to clients across Sussex and Hampshire. Often, our clients like us to:
We are based in Chichester and have over 21 years’ experience in providing effective technical managed IT support services. We are proud to offer:
Keep your IT system running smoothly
Aztec’s IT support platform monitors devices and detects issues proactively and in near real-time. An alert for any issues found will be logged in our service desk, allowing techs to address the issue, often before the client is aware of any problem.
Alongside monitoring, Aztec deliver scheduled patching, updates and maintenance to your servers, desktop computers, remote workers laptops as well as routers, switches and access points.
Monthly reporting of patch compliance and IT estate is produced and discussed at client strategy meetings.
Spend less time troubleshooting and more time running your business.
Aztec mange the complete lifecycle process of your computers from supply and install, ongoing management and support through to replacement with audited WEEE recycling and secure data destruction.
Support is provided through secure remote connections and pc health is monitored in near real-time.
Speed up your system with a server. Our remote server expert IT support services provide cost-effective, proactive monitoring and maintenance as well as day to day server administration and management. Aztec can carry out server migrations to cloud and virtualised environments with minimal disruption. Aztec specialises in Microsoft server support for a wide of range of server installations including:
If your business doesn’t currently have a server, but you have more than 6-8 PC’s it may be worth exploring how Aztec can help you increase your network security, GDPR compliance, productivity and remote working capabilities with a new server.
Don’t let your networks and other critical IT infrastructure go unmanaged
We can manage your critical infrastructure and networks. Networks can be complex or simple in their design depending on the size of your business, the number of devices you have connected and other factors such as internet connectivity.
A poorly maintained network can lead to costly unplanned downtime. Nearly all of the devices in your business are connected to one another or through central switches. If a switch breaks or has a fault, you may not be able to access client files, or email, or the internet.
Don’t expose your central IT infrastructure to risk by ignoring warning signs or failing to perform maintenance and security tasks. Let us take care of your systems to ensure business productivity with our technical IT infrastructure support.
Data is the lifeblood of your business
Data can be lost through a systems failure like a server or computer crash, accidental deletion, a cyber attack or other malicious activity. Without your data, you may not have a business to run at all. Having a robust managed back up plan in place is critical.
Aztec’s IT support consulting reviews your current backup plan, make suggestions for improvements and provide a range of backup plans and services that will ensure your business data is securely protected.
In many instances utilising cloud backup with automation, encryption and stored in UK data centres is a cost-effective way to achieve peace of mind for your business data.
Don’t risk lost orders and revenue, reputational damage or regulatory fines
IT is critical to most businesses. It’s not an overstatement to say that with no data, you have no business – and the cost of downtime can be huge. What can you do? Build a business continuity plan.
A disaster can occur for any number of reasons, from scenarios such as fires, floods and cyber-attacks through to more common causes like accidental damage, software failure and human error.
Our IT support services can help whether your systems are physical, virtual or a mix of both. We’ll make sure critical systems are protected, threats are identified and ensure you are fully protected and available when you need them.
Regular backups and a Disaster Recovery plan go hand in hand. Both need to be in place to allow your business to function should the worst happen. Many businesses think they are covered with regular backups, this is only half the story, and without servers or data how long would it be before your business would be severely impacted?
It is estimated that 80% of businesses suffering a major disaster go out of business in three years.
A well thought out and robust disaster recovery plan should tick all the boxes on the list at the side. If you are missing any, talk to us and see how we can help your company implement an effective disaster recovery plan.
Avoid costly downtime and know that your IT systems are in safe hands by enlisting a professional managed services provider like Aztec to help.
Contact us on 01243 200 175 to learn more about our fully managed, end to end expert IT support.
Managed IT is handled by a third party managed service company who will look after a clients IT needs. These services can help you save time and improve efficiencies in-house and will usually be available at a fixed rate cost. A managed service provider will take a proactive approach to monitoring and managing your IT infrastructure.
Using a managed service provider offers many benefits. Qualified experts can help you identify problems quickly and react to any issues, minimise any potential downtime, save business costs from hiring internal teams while you also benefit from predictable pricing, flexible and reliable support, staying compliant and reducing cyber security risks.
Depending on the managed it service provider, a wide range of services may be offered including network testing, device monitoring, disaster recovery, data and server backup plans and system performance monitoring.
At Aztec Support, our managed IT support services include scheduled maintenance services, daily checks on security and backups and proactive user support.
With the ever-evolving threat of cyber attacks, it’s vital for businesses to stay up to date on the latest security measures
IT support in business is essential, but who do you pick? Read our guide to choosing an IT support provider, to help find the best team for your needs.
Outsourcing IT support for your business can make a huge time and money savings for your business. Discover more advantages of outsourcing IT support here.
Aztec are proud to demonstrate ISO 27001 Information Security Certification
Aztec are an ISO 9001 Quality Management Company
Contact Us: 08:0 – 17:00
Office:
5 & 5A The Courtyard
Trident Business Park
Chichester Road
PO20 9DY
