You can’t just leave everything and hope for the best, what if something goes wrong? With a managed services provider, you no longer need to worry. Don’t leave your IT up to chance, and enlist the help of experts who can manage it for you.
Our managed services enable businesses to focus on their core competencies while we handle the technicalities of infrastructure management. Whether you’re looking for enhanced support focusing on cyber compliance and security, or support centred around O365, choose from one of four packages to best suit your needs and budget. With a commitment to delivering optimal performance, security, and cost-effectiveness, our support services empower businesses to stay ahead by doing what they do best.
From design and deployment of systems and networks to layering security and connecting to existing systems, through to monitoring, maintenance and support.
As a managed service provider, we’ll look after and manage all aspects of your IT systems, so you can focus on what you do best. Run your business.
In today's fast-paced digital landscape, a hiccup in your IT infrastructure can mean lost productivity and revenue. That's why we're here to offer unparalleled support to keep your systems running smoothly. Our team of skilled IT professionals is dedicated to providing timely solutions for any technical challenge your business may encounter. From troubleshooting hardware issues to ensuring software efficiency, we've got you covered. With a proactive approach to maintenance and a commitment to customer satisfaction, we aim to be your trusted partner in navigating the ever-evolving world of technology. Let us handle the technical details, so you can focus on what you do best – growing your business.
Welcome to the future of seamless data management and accessibility with our cutting-edge cloud services at Aztec Support. Elevate your business to new heights by harnessing the true power of the cloud. Our cloud services empower you to store, access, and collaborate on your data from anywhere, at any time. Say goodbye to cumbersome hardware limitations and embrace the freedom of a virtual environment that adapts to your business demands. Whether you're looking to streamline operations, enhance collaboration, or strengthen data security, our cloud solutions provide a comprehensive suite of services tailored to propel your business forward. Join the next generation of digital transformation.
In today's hyper-connected world, having reliable and fast connectivity is paramount for business success. Our connectivity services are designed to seamlessly link your business to the digital world, providing a robust foundation for communication, collaboration, and growth. Whether you're in need of high-speed internet, secure VPNs, or dedicated networking solutions, we've got the expertise to tailor our services to meet your specific requirements. Experience the power of uninterrupted connectivity that fuels your operations and ensures optimal performance. We'll keep your business reliably connected, so you can achieve your goals in a digitally connected landscape.
In an age where cyber threats are increasingly sophisticated, safeguarding your business is non-negotiable. Our cybersecurity solutions are meticulously crafted to shield your business from ever-evolving online risks. From robust firewall setups to advanced threat detection and incident response, we offer a comprehensive suite of services aimed at fortifying your digital infrastructure. Our team of cybersecurity experts employs cutting-edge technologies to identify vulnerabilities, thwart cyberattacks, and ensure the confidentiality, integrity, and availability of your critical data. Partner with us and stay one step ahead of cyber threats.
Elevate your business's voice experience with our advanced voice solutions, providing a reliable and feature-rich communication platform. The 3CX system offers unparalleled flexibility, enabling your team to make and receive calls from anywhere, whether in the office or on the go. With integrated video conferencing, chat, and easy call management, our voice services bring a new level of efficiency to your communication infrastructure. Enjoy crystal-clear voice quality, robust security features, and a user-friendly interface that simplifies the way you connect.
Client satisfaction is a key performance indicator for Aztec, and throughout our business, everyone is committed to providing a consistently high level of customer service and client satisfaction. Each and every support ticket we resolve automatically sends our client a CSAT review. The platform we use is called SmileBack and the CSAT review is captured with a single mouse click on one of three images.
Keeping the review process simple means we achieve an above-average response rate. For every resolved ticket, approximately 50% will be have a SmileBack response. The industry average is closer to forty percent.
Contact Us: 08:0 – 17:00
Office:
5 & 5A The Courtyard
Trident Business Park
Chichester Road
PO20 9DY